Shipping Policy

Carry less. Go further. We'll handle getting it to your door.

Rates

Order Subtotal	Standard Shipping
Under $99	$10 flat
$99 and over	Free

A few oversized and freight-class items — tires, wheels, large skid plates, and similarly bulky gear — carry an additional shipping surcharge shown on the product page and at checkout. These items are excluded from the free shipping threshold.

Where We Ship

We currently ship to the 48 contiguous United States. We're not yet set up for Alaska, Hawaii, PO Boxes, APO/FPO addresses, or international destinations (including Mexico — we know, the Baja crowd has asked; it's on our list).

Processing & Delivery Times

Orders are processed within 1–2 business days. Most orders ship from distribution warehouses in the western U.S. and arrive within 3–7 business days of ordering.

You'll receive a shipping confirmation email with tracking as soon as your order is on the move. Orders placed after 2:00 PM MST, on weekends, or on holidays begin processing the next business day.

Order Changes & Cancellations

We move fast on fulfillment, so the window to change or cancel an order is short. Email support@wolfpacktrailco.com as soon as possible with your order number — if the order hasn't entered fulfillment, we'll cancel or adjust it. Once it ships, the standard return process applies.

Split Shipments

Larger orders occasionally ship in multiple packages, sometimes from different warehouses. You'll receive tracking for each shipment. You're never charged extra when we split a shipment.

Lost or Delayed Packages

If tracking shows your package as delivered but it hasn't arrived, check with household members and neighbors first — carriers sometimes mark packages delivered a day early. If it's still missing after 48 hours, email us and we'll open a carrier investigation and get replacement gear moving.

If tracking hasn't updated for more than 5 business days, reach out and we'll chase it down.

Damaged in Transit

Don't refuse delivery — accept the package, photograph the damage (item and packaging), and email us within 7 days. We'll handle the carrier claim and replace your gear. See our Returns policy for details.

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Questions about shipping to your location or a delivery timeline? Email support@wolfpacktrailco.com before you order.